What to Expect When You Order Bespoke Joinery from GK Joinery

Choosing bespoke joinery is a significant investment, and it is natural to want to understand how the process works before committing. At GK Joinery, we have refined our approach over more than 40 years of working with homeowners, architects, and developers across Gloucestershire, and we believe in making every stage of the journey as straightforward and reassuring as possible. Here is a clear overview of what you can expect from first contact through to installation and beyond.

Getting in Touch

The process begins simply, with a conversation. Whether you contact us by phone or email or visit our showroom in Stroud, we will take the time to understand what you are looking to achieve. This initial conversation helps us to understand the scope of your project, the type of property you have, any planning or conservation considerations, and the style and finish you are looking for. You are also welcome to browse our gallery and download our brochure in advance to help you arrive with a clearer picture of what you like.

There is no pressure at this stage. We would rather take the time to understand your project properly than rush to a quotation that does not truly reflect your needs.

The Site Visit

For most projects, a site visit is an important next step. One of our experienced team will visit your property to take accurate measurements, assess the existing openings, and discuss your requirements in detail on site. This is the point at which the practical realities of your project become clear: how existing frames and reveals are constructed, whether there are any access or structural considerations, and which joinery options are most appropriate given the specific character of your home. For listed buildings and period properties, this is particularly valuable, as careful assessment of the existing details is essential to achieving a like-for-like match. Read more about our approach to heritage projects here.

Specification and Quotation

Following the site visit, we will prepare a detailed specification and quotation for your project. This covers the timber species, glass type, ironmongery, finish colour, and all other relevant details, so you have a complete picture of exactly what is being made for you before you commit. At GK Joinery, any deposit paid is held in a dedicated separate account, giving you additional financial peace of mind throughout the process.

If you would like to see colour and finish samples before finalising your specification, we encourage you to visit our showroom, where you can view examples of our ironmongery ranges, finish options, and completed joinery in person.

Manufacturing in Our Stroud Workshop

All GK Joinery products are manufactured in our own workshop at Wallbridge Industrial Estate in Stroud. We do not outsource our manufacturing. Every window, door, staircase, and bi-fold unit is made by our in-house team of skilled craftsmen, which gives us full control over quality at every stage. Once the timber is machined and assembled, our in-house finishing team applies the specified coatings by spray under controlled conditions, using high-quality microporous products. You can read more about our finishing process on the spray finishing information page.

Professional Installation

GK Joinery offers a complete fitting service for all products we manufacture, carried out by our own experienced installation team. We are Certass-registered and approved, which means our installations are independently inspected and certified to the relevant British Standards, giving you the documentation you need for building control purposes. Please note that our fitting service is available only for products manufactured by GK Joinery. Whether you are having windows, doors, bi-fold doors, a staircase, or any other product installed, you can expect our team to work neatly and considerately, leaving your property clean and tidy on completion.

Aftercare and Warranties

Once your joinery is installed, we provide full guidance on how to care for and maintain it to keep it performing at its best. This includes advice on finish maintenance, hardware lubrication, and periodic inspection. Full details are available on our warranties and maintenance page.

Questions and Answers

How long does the process take from enquiry to installation?

Lead times vary depending on the complexity and scale of the project and our current workshop schedule. We will always give you a realistic timeline at the quotation stage and keep you informed throughout. We encourage you to get in touch as early in your project as possible to allow sufficient time for design, manufacture, and installation without creating pressure on your overall programme.

Can I supply my own fittings or ironmongery?

We would always recommend discussing hardware choices with us before purchasing separately. Ironmongery needs to be compatible with the specific joinery being manufactured in terms of fitting dimensions, structural demands, and compliance with the relevant UK Building Regulations. Using hardware from our recommended suppliers ensures the whole system performs as intended. Our ironmongery information page covers the options we offer.

Do you work with architects and trade customers?

Yes. In addition to working directly with homeowners, we work regularly with architects, interior designers, and building contractors. If you are a trade customer, our trade portal is the best starting point, and our team will be happy to discuss how we can support your projects.

Posted in Joinery Advice

Cara Parkinson

17:40 01 Nov 26

GK Joinery recently replaced my painted wooden French doors. It was an absolute pleasure working with them from start to finish. Their estimate was competitive and proved accurate. Environmental factors are very important to me, and I felt they were transparent about their efforts in this area, and went further than other similar companies in my local area. Their communication was clear, prompt and friendly. They gave me lots of flexibility on dates for measuring and fitting, and I was grateful for their patience and advice when I was deciding what colour and style I wanted. They were very reliable, they turned up when they said they would. The quality of the doors is excellent, they exactly match the agreed specification and look so much better than the old ones. The fitting team were lovely. They were polite, tidy and efficient, and kept damage to the external render and internal plasterwork to an absolute minimum, very easy for me to make good afterwards. I will be working with them again and would not hesitate to recommend them to others. Huge thank you to the whole team.

Danielle Ahearne

16:33 29 Oct 26

Genuine craftsmen. They have made a lot of joinery for us in our house and I can't fault them. Honest, professional and genuinely care. Would not hesitate to recommend them. Exceptionally pleasant to deal with.

paul tucker

13:16 21 Oct 26

Fantastic service and installation

Steve Brawley

10:36 20 Oct 26

GK Joinery were recommended to us by a friend, who had used them to supply and fit their new windows. They were ultra professional and took immense care to ensure that we purchased the right windows for our cottage. John and Laura were great and that carried on to the window fitters, who took great care to fit our new windows. Highly recommended.

Annette Stoker

13:59 26 Aug 26

Beautiful windows and door. Expertly crafted and fitted - inclusion of suggested solar glass has made a big difference to the heat in the rooms too. We are absolutely delighted and they perfectly complement the style of the building.

Johnny Hanlon

18:28 04 Aug 26

The team at G.K. Joinery were fantastic throughout - from design, help with listed buildings consent and the fitting of the new windows. We’re delighted with the end result!

Lynne Pardoe

12:21 25 Jun 26

Fantastic! I have beautiful little cotswold cottage which was in dire need of new windows and I chose GK joinery after looking at lots of companies. I had to wait a while for them to be installed but I took the view that if they're that good they have to be worth waiting for. I wasn't disappointed, the windows are super, you can see from across the street the new installations are a cut above the rest. I'm so pleased with them. They make a lovely cottage fab. The staff were super every step of the way, from Laura the secretary to the boss and the guys that fit them. They have my wholehearted endorsement.

Katie Jackson

12:53 06 May 26

Lovely company to deal with, excellent communication and we are delighted with our new accoya front doors.

Tony Hadfield

17:59 05 May 26

The team at GK Joinery designed, constructed and installed a replacement for a huge window in a traditional Cotswold field barn. The quality of the work was superb, as was the teamwork within the large installation team. We are delighted with the finished product.

Colin Hepher

15:25 10 Feb 26

Prompt, Professional, Pride in their work, Polite, Communitive, Clean and Tidy. I totally recommend G K Joinery Ltd such a great ethos through out the whole company. THANK YOU GKJ.

Elin

16:31 29 Jan 26

We are delighted with our new windows and front door and thoroughly recommend GK Joinery for such wonderful workmanship and attention to detail. The whole experience was seamless from initial design by John to the installation by Dave and Richard. The quality of the end product has transformed the look of the house from within and without. It is such a relief to know that true craftsmen in this industry do exist. With many thanks to the GK team.

Katy Emily Green

15:04 19 Dec 25

Over the moon with our new door! The attention to detail that John and the team have shown have been excellent! We are chuffed to bits, thank you!

marius augutis

17:53 07 Oct 25

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Susan Turner

16:21 21 Aug 25

The windows are excellent and the fitters were extremely considerate with great attention to detail and cleaning up afterwards. Thank you to the whole team for your excellent work.

Gail Daley

15:51 31 Jul 25

We had a lovely stable door and 3 windows made and fitted last month by GK Joinery.The customer service was exemplary from start to finish and we couldn’t be more pleased with the end result.Being able to visit the workshop and view the products and discuss our options with the lovely Laura was a big plus.We appreciated the care that was taken by John at the site visit to advise and match to our existing windows.The installation was done with care and consideration. Our fitter Dave and his colleague Rich were professional and courteous and worked quietly and efficiently. They were able to work around our summer garden plants and I was delighted that the climbing rose around our kitchen window was unscathed thanks to the care they took. A large bush which I had expected to have to cut back under a second window was able to be preserved as they built a small platform over it to protect it.Any questions along the way were answered quickly either by email or telephone. Laura in accounts was efficient and responsive. I particularly appreciated the reassurance that any deposit paid is held in a separate dedicated account.We look forward to working with this fabulous company again, as and when our other windows need replacing. Highly recommended.

Shirley Connock

20:24 27 Jul 25

I am delighted with my beautiful new back door. My neighbours are similarly impressed. The fitting is also of a very high standard. No mess left behind after the fitting and no faults with the door. Well done GK staff. I plan to order new front door next. Thank you GK Joinery

Nicola Gordon

10:05 09 Jul 25

Everyone at GK Joinery has been very helpful, professional and patient at all stages of the work to replace most of our windows and doors. I can highly recommend John and his team for the high quality of their work and the very personal and friendly service they provide. The new windows look fantastic and have made a huge difference to our home, many thanks to all at GK Joinery for doing an excellent job.

Joanna Campbell

08:51 28 May 25

We couldn't be more delighted with our beautiful windows from GK Joinery. The polite and friendly team have installed them with great efficiency and skill. We have been given the most excellent service throughout the process and would definitely ask GK Joinery to supply and fit more windows in the future. Highly recommended.

Paul Knowles

07:41 22 Apr 25

A big thank you to John, Laura and the GK Joinery team for helping us with a complex bespoke project. Whilst the nature of the job was outside of all of our comfort zones, their technical expertise and "can do" approach enabled us to produce a very nice end result. We are very pleased with it and the craftsmanship, and together with the skilled fitting we are very grateful that they were prepared to take a leap of faith with us.Paul and Eve Knowles

Mia Clapham

13:27 08 Dec 24

Over the moon with our beautiful handmade windows, they have transformed our dreary extension and we feel warmer! Thank you

Mandy Reade

16:52 11 Oct 24

We have recently had a new oak back door and frame made and fitted by GK Joinery. We could not be more pleased, the door has exceeded our expectations. The guys who came to fit it were polite and professional.We have no hesitation is recommending GK Joinery to others and would use them again in a heartbeat if the need arises. Sincere thanks to John, Laura and all the team members involved.

John White

15:35 17 Sep 24

First class service and a quality product made in Stroud!

Nerdus Nerdillius

09:45 02 Sep 24

We have now used GK Joinery on several projects and cannot fault them. They did what they said they would do and at the time they said they would do it. They offer their services in a modest yet quietly confident, reassuring way and have a "can do" attitude which is refreshing because, while there is pretty much a solution for every problem, finding someone who will accept the challenge of awkward problems can be difficult. The workmanship is excellent and the windows and doors they made for us look superb because they are.This is a family owned and run business and their customers matter to them and this shows.Having dealt with John, the MD, for a while now it comes across that he is an honourable man and cares about his customers, his staff and the product and service he offers down to the drawings and specs agreed upon.Installation has been excellent, professional, neat and tidy.The company is experienced in working with listed buildings, their owners and Conservation Officers and the quality of workmanship, design and installation really compliments these historic buildings. We are currently working on an unusual project with them and we are enjoying the process for all the above reasons.Thank you John, Laura and the team.Thoroughly recommend this company to work with.Paul and Eve Knowles

Ade M

11:48 16 Aug 24

Commissioned a pair of large hardwood gates. GK finished them to an exceptional level of detail exceeding our expectations.

Jen Shepp

05:08 05 Aug 24

We were recommended GK Joinery to replace our old window and back dooor. We live in a listed building and not only were they really helpful guiding us through all the appropriate steps we needed to take they were approachable and friendly along the way. The new window and door looks fantastic too. We’re really happy. Thanks

Chris Marshall

13:40 07 May 24

Top quality workmanship and friendly, expert service. I knew they'd be good windows, but I love them even more than I expected.

Matthias Hauger

19:54 28 Feb 24

Amazing, timely, tidy and professional service

Hannah Druett

15:56 23 Jan 24

We are currently renovating a property and requiring a new staircase. GK Joinery have been so helpful. We thoroughly recommend this Company for all your joinery needs. Excellent workmanship. Staff very approachable and friendly.

Jon Lowe

09:34 21 Dec 23

Excellent quality, workmanship and customer care. Thank you!

Anthony Carey

19:44 30 Nov 23

We've now had several doors and windows installed by G K Joinery and I'm really happy with the standard of their work. They turn up when they say they will and give sound, sensible advice to guide your choices. Our experience of fitting/installation has also been great - neat, tidy and polite. What's installed still looks great several years down the line and has helped our house feel a lot warmer. Thanks!

Louise Clark

09:11 15 Nov 23

It is over 20 years since I used the wonderful services of G K Joinery but nothing has changed. I am delighted with my new door built and fitted by a great team of craftsmen. The whole team has been very friendly and professional. I have no hesitation in recommending their services.

David Hale

15:27 18 Oct 23

Excellent service from the word go. Fitting of door efficient and tidy. Wonderful workmanship. I'd recommend GK joinery to family and friends.

justin davies

10:47 18 Jul 23

Second time we've used GK Joinery and both times we received fantastic service and wonderful products. A new made to measure arched front door and now a specially made timber side hung garage doors and both fitted by GK Joiner as well. Great products and a great team.

Tom Simpson

19:38 06 Jun 23

Love the new front door and two new windows. Look fantastic, match the rest of the period features and we hardly need the radiator on in my son’s little bedroom now - made such a difference. Thanks guys

Clare Matthews

20:01 22 Feb 23

So pleased with the work we have had done. Efficient and great communication with John and his team and also quickly fitted to and was kept very tidy with no mess. Would highly recommend

Martin Smith

16:57 10 Dec 22

This is the third time I have used GK Joinery and their work is exemplary. The first two occasions were for replacement windows and this time for a 'stable door' and a 'garage door'.The folding garage door was designed by GK for an awkward size and space. It works beautifully and entirely compliments the house.I would have no hesitation to recommend John and his team.

ALISON JEWELL

10:39 06 Dec 22

Top quality work from John and his team. On time, in budget, excellent craftmanship and professional and friendly fitters. Would highly recommend and definitely use again.

Bridget Mc

07:22 09 Aug 22

Have now used GK Joinery twice due to attention to detail, good communication and a beautiful end result (even for an uneven, odd shaped old house!) Would recommend John and his team to all and will definitely use again.

Anita Sen

21:20 01 Jul 22

My parents now have a lovely pair of tall French doors and a replacement window all made by John and his team and they are delighted with them. Everything was delivered on time, they fit beautifully and look great - thank you!

matthew fleming

16:29 10 Feb 22

Efficient, excellent quality and competitively priced.

John Davis

11:45 21 Feb 21

High quality work in replacing a pair of French windows for our garden room. Excellent communication at each stage of the process made things very straightforward - we are really pleased with the outcome and would certainly recommend.

Ken Gillies

13:09 06 Jul 20

Highly professional and skilled company who produce excellent joinery products whether windows or doors. They are also nice people to deal with and helpful when making suggestions.Can't recommend them highly enough and will use them again when we have a future need.

Nigel Davis

10:58 04 Jul 20

John and Rosemary run a tight joinery ship. Their communication was excellent through out. John visited my cottage Reno, he wanted to understand my project. Made beautiful tri-fold door, the quality is of a very high standard, the fit is superb. Highly recommended premium product.

David Grant

11:34 12 Jun 20

Robert Martin

19:51 23 May 20

Superb Factory.

Paul Lock

08:16 02 May 19

Really pleased with our new windows. Skilled craftsmen, helpful and easy to deal with.

Ken Redford

14:40 17 Feb 19

GKJoinery made and painted two hardwood windows for me which were excellent. They provided an accurate estimate for the work and fitting and I would recommend them to anyone who wants a professional job.Their window fitter (G &M Wakefield Ltd) was also excellent - both windows on the first and second floor fitted in one day!

Gerry Gavigan

17:14 10 Jun 18

Liam Francis

19:03 10 Oct 17

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What to Expect When You Order Bespoke Joinery from GK Joinery

Getting in Touch

The Site Visit

Specification and Quotation

Manufacturing in Our Stroud Workshop

Professional Installation

Aftercare and Warranties

Questions and Answers

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